Complaint. How do you make a tourist complaint?

During your stay in Spain, you have the right to receive tourist services with the quality and characteristics advertised by the companies that offer them. If this is not the case, you can make a complaint at the establishment itself or the headquarters of the company you are complaining about.

Religion. What religion is followed in Spain?

Religious freedom is guaranteed by the Spanish Constitution. The religion most practised is Catholicism and this is highlighted by important popular festivals, such as during Holy Week. ...

Telephone. What are the main options for phoning from Spain?

Pets. Can you travel with them?

There are three general rules: animals should be accompanied by their owners or representatives, must be duly identified and must have their accompanying animal health certificate, which should include a copy written in Spanish. In most cases, pets must be identified with a legible tattoo or microchip.

Customs. What regulations are there?

Find out what limitations there are for bringing products into Spain, depending on your country of origin, and find out how you can recover the value added tax (VAT) on the purchases you have made during your trip.

Driving. How do you drive in Spain?

If you are thinking of driving in Spain, you will surely be interested in finding out beforehand how to rent a car and whether your driving licence is compatible in Spain or not, as well as the requirements to take out a valid international insurance policy. Find out all about it below.

Healthcare. What do you need to know?

If you need to purchase medicines or see a doctor during your trip to Spain, remember that emergency treatment is guaranteed. For other cases, we recommend that you read our advice. We also inform you where smoking is prohibited, where you can find restaurants if you have coeliac disease and what precautions to take if you have food intolerances.

Safety. What information do you need to know?

Spain is one of the safest countries in the world. Nevertheless, we’ll give you a series of recommendations to follow during your stay and tell you the emergency telephone number and the app that you can use to communicate directly with law enforcement authorities.

Visa and passport. What should you bear in mind?

Do you want to know if you need a visa to enter Spain, depending on your country of origin and what types of visas there are, according to the duration of your stay, and how to obtain them? Here you will find information on all of this.

Timetables and public holidays. What are they?

When do Spanish people usually have lunch and dinner? What time does public transport operate and what are our retail opening hours? When are the public holidays throughout the year? Find answers to all your questions, and enjoy your trip with no upsets with all this information.

How much do you know about fashion and shopping in Spain? #SpainQuiz

We will give you a series of questions and you can win the gold, silver or bronze medal depending on how many you get right. You can also share the result with your friends.

Take a guess. What part of Spain are we talking about? #SpainQuiz

If we show you a picture of a building, a fiesta, or a traditional dish, can you guess which part of Spain it comes from? Have a go. Remember that you can share your results on social networks or see how much other people know with the hashtag #SpainQuiz

WANT TO PLAY? We challenge you to work out these three fun facts about Spain

Mythology, legends and fun facts about monuments in Spain. Do you want to play? #SpainQuiz

We will ask you a series of questions and you can win the gold, silver or bronze medal depending on how many you get right. You can also share the result with your friends.

Do you recognise these landscapes in Spain? #SpainQuiz

Are you ready to put your knowledge of Spain to the test? We will ask you a series of questions and you can win the gold, silver or bronze medal depending on how many you get right. You can also share the result with your friends.

Do you know which cities in Spain have inspired world music sensations? #Spainquiz

We offer you an exciting musical journey. It is about identifying the places in Spain that have served as inspiration for classical works and songs of multiple styles and international recognition. Are you ready to test your knowledge? ...

How much do you know about the biggest hits in Spanish film and television? #Spainquiz

There are many films and series that can be seen on major platforms and whose production takes place in Spain. Plus, you've probably heard of the Goya Awards, which recognise talent in Spanish cinema every year. Want to test your knowledge of films and TV series related to Spain? ...

How much do you know about the routes of Spain? #SpainQuiz

We will ask you a series of questions and you can win the gold, silver or bronze medal depending on how many you get right. You can also share the result with your friends.

Do you know these traditions and curiosities of Spain? #Spainquiz

Paella, flamenco... They are part of Spain's culture and perhaps the first thing that comes to mind when you think of gastronomy and traditions. However, there are surely many other Spanish curiosities that you don't know about and that you will find useful if you are planning your trip. ...

How many typical Spanish dishes do you know? #SpainQuiz

Do you consider yourself a true #foodie of Spanish cuisine? At the end of this quiz you will have an idea of how much you know about some of the main dishes of Spanish gastronomy, not just paella, tortilla and Iberian ham. Identify the region of origin of these dishes, their main ingredients and even the name they are known by. ...

How much do you know about the beaches and coasts of Spain?

We will ask you a series of questions and you can win the gold, silver or bronze medal depending on how many you get right. You will also be able to share the result with your friends and find out which are some of the best beaches in Spain.

How much do you know about Spain? #Spainquiz

Beyond its 50 World Heritage Sites and 16 National Parks, Spain also makes you think of plazas that are always bustling, markets where aperitifs linger, paths that have been travelled for centuries, and street festivals... They say it's not good form to brag, but we have it all! ...

How much do you know about Spain's monuments? #SpainQuiz

You will be asked a series of questions and depending on your correct answers you can get a gold, silver or bronze medal. You can also share the result with your friends.

How much do you know about Spanish football? #SpainQuiz

Are you a casual fan or a real football fanatic? Find out with this quiz, or pick up some facts to show off your knowledge of Spanish football to your friends later. Remember, you can share your results on social media or see how much others know using the hashtag #SpainQuiz

Spain, an accessible destination for people with disabilities

Travelling in Spain can be easy for people with motor, visual, mental or hearing disabilities. We provide important information for organising your trip and some tools and tips that will be useful to you for enjoying 100% accessible holidays. ...

Microadventures by train to lesser-known Spain

Landing in a big city but dreaming of exploring parts of Spain you've never heard of? The entire country is connected by an extensive rail network, allowing you to explore less crowded destinations in comfort. You will be able to admire the charm of lesser-known territories, but ones with a wealth of unimaginable landscapes and culture. ...

Sustainable accommodation in Spain, double the rest

The commitment to the environment and social sustainability is already part of the Spanish hotel sector. So it will be easy to find an accommodation that meets all your demands in terms of sustainability.

Dare to travel 'slow' and in low season

The summer months are the high season for travel to Spain. But, why not discover the country at another time of year? Take your time to explore Spain, do not focus only on the basics of your destinations, try alternative modes of transport, stop to eat local food, stop to chat with the people and learn about their customs, stimulate all your ...

Birdwatching in Spain, an alternative plan if you travel through Europe

Spain should be on the must-visit list of any bird lover. Its geographical location is ideal since hundreds of species from all over Europe and Africa migrate to Spain to nest and breed. That is why it has some of the most important bird watching centres in Europe.

Seville by bike: how to enjoy it

If you've never been to this city in the south of Spain, now is the time to visit. You will love its incredible monuments such as the Cathedral (the largest Gothic style cathedral in the world), the Torre del Oro and the Real Alcázar, and its beautiful gardens. ...

Eco-friendly souvenirs so you can remember your family holiday forever

An increasingly valued trend is to buy sustainable souvenirs. In Spain, there has been a boom in local businesses that care for the environment, and it is very easy to find ecological and equally surprising gifts. This is an increasingly popular eco-friendly option. ...

Getting around Bilbao sustainably

There are many ways to explore a city. Let's explore one of the most authentic options: aboard its modes of transport. Bilbao has a modern public transport network and there are also private systems offering unusual, and above all, sustainable tours. ...

Organic production experiences: enjoyment at the source

In Spain, there are more than 50,000 organic operators, and 83% are primary producers. As a result, you can enjoy a wide range of organic production experiences that will immerse you in smells, flavours and sensations. Gaining first-hand knowledge of the uniqueness of Spanish ecological products will awaken unforgettable emotions.

Do you know the destinations in the Tourism Sustainability Plans?

If you are also looking for a sustainable holiday, in a green destination, here are some locations whose conservation and environmental strategies have earned them a place in the Spanish government's Tourism Sustainability Plans. ...

Wildlife: flora and fauna watching in Spain

Discover Spain's natural wild attractions in protected nature areas, and help towards their conservation. In Spain, you can find “the 5 great of the Iberian fauna”: Brown bear, Iberian lynx, wolf, Iberian imperial eagle and black vulture. Bring your camera to enjoy optimal conditions for nature photography. We challenge you to immortalise life.

Enjoy Madrid sustainably

More and more tourists are concerned about sustainable travel, and minimising their ecological footprint. In Madrid and its surroundings, you can make countless eco-friendly plans. Madrid awaits you!