COVID-19 updates

Advice for travelling safely
Internet

Connections. How to get mobile cover and internet access

none

Of course you want excellent connections during your trip to Spain and to be able to call home. Here are some quick tips on connecting to the Internet or making phone calls. Plus, the electrical sockets in use in Spain, so you don’t have any problems plugging in.

  • How can you get online during your trip?

    If your mobile phone account was contracted in the European Union, in Spain you will be able to connect to the Internet under the same conditions and at your normal rate.  You may need to activate the roaming service through your operator. In some cases, the operator may limit consumption.

    For mobile phone numbers from outside the European Union, connecting to the Internet involves an extra charge on top of the normal rate, which depends on the operator. A good option could be purchasing a prepaid SIM card with a data allowance that meets your needs.

    Also, in Spain you will find Wi-Fi connections available in hotels, shops, leisure centres, restaurants and some public buildings, such as libraries. In many cases, the connection is free. In others, there is a charge depending on the time spent connected.

  • What are the main options for phoning from Spain?

    If your mobile phone account was contracted in the European Union, your normal rate will apply in Spain. You may need to activate the roaming service through your operator.

    For phone calls from mobile phones contracted outside the European Union, each call will have a surcharge on top of the normal rate, which depends on the operator. Two good options are to purchase a prepaid SIM card with minutes for calls from a mobile phone, or to purchase separate calling cards that you can use from any phone. If you opt for a SIM card, remember that the phone must have GSM technology.

    In big cities, there are also many telephone boxes from which you can make international calls.

    Remember that to phone another country from Spain you must first dial 00 and then the country code of the destination country. Spain’s code is “34” and it must also be dialled when phoning Spain from abroad from any telephone. Calls within Spain do not require a code and all phone numbers have nine digits.

  • What type of plugs can you use in Spain?

    Sockets meet European regulations and use the round pin system. However, most hotels have adaptors for different plugs.

    Electricity supply in Spain is AC 220 volts, 50 Hertz. Always check that the electrical apparatuses that you are going to use work on this voltage.