Images of the beaches of the Balearic Islands

Images of the Portico de la Gloria

Customs. What regulations are there?

Find out what limitations there are for bringing products into Spain, depending on your country of origin, and find out how you can recover the value added tax (VAT) on the purchases you have made during your trip.

Pets. Can you travel with them?

There are three general rules: animals should be accompanied by their owners or representatives, must be duly identified and must have their accompanying animal health certificate, which should include a copy written in Spanish. In most cases, pets must be identified with a legible tattoo or microchip.

Money. How can you pay in Spain?

If you have any queries about making payments in Spain, here we tell you what our official currency is, where you can exchange your money once you are here, and whether it is necessary to give tips in Spain. All very useful information.

Plugs and electricity. What type of plugs can you use in Spain?

Sockets meet European regulations and use the round pin system. However, most hotels have adaptors for different plugs. Electricity supply in Spain is AC 220 volts, 50 Hertz. Always check that the electrical apparatuses that you are going to use work on this voltage.

Timetables and public holidays. What are they?

When do Spanish people usually have lunch and dinner? What time does public transport operate and what are our retail opening hours? When are the public holidays throughout the year? Find answers to all your questions, and enjoy your trip with no upsets with all this information.

Language. How do you say...?

This list of words will help you when travelling to find an address, get to your hotel, go to a restaurant or visit a museum. You can see them translated into English here, but you can look up other languages using the website language selector.

Connections. How to get mobile cover and internet access

Of course you want excellent connections during your trip to Spain and to be able to call home. Here are some quick tips on connecting to the Internet or making phone calls. Plus, the electrical sockets in use in Spain, so you don’t have any problems plugging in.

Boating. What documents are needed?

Are you thinking of enjoying your trip on board your own or a rented boat? In Spain, you can sail on board a catamaran, in a yacht or in a motorboat... Here's some basic advice that will help you know whether you need a sailing license and if there are any other requirements.

Complaint. How do you make a tourist complaint?

During your stay in Spain, you have the right to receive tourist services with the quality and characteristics advertised by the companies that offer them. If this is not the case, you can make a complaint at the establishment itself or the headquarters of the company you are complaining about.

Religion. What religion is followed in Spain?

Religious freedom is guaranteed by the Spanish Constitution. The religion most practised is Catholicism and this is highlighted by important popular festivals, such as during Holy Week. ...