Communications


How can you connect to the internet and check your e-mails?

If your mobile phone account was contracted in the European Union, in Spain you will be able to connect to the Internet under the same conditions and at your normal rate. You may need to activate the roaming service through your operator. In some cases, the operator may limit consumption.For mobile phone numbers from outside the European Union, connecting to the Internet involves an extra charge on top of the normal rate, which depends on the operator. A good option could be purchasing a prepaid SIM card with a data allowance that meets your needs.Many establishments in Spain offer free WiFi connections: cafés, restaurants, kiosks… You'll also find it in a number of airports, train and bus stations, and some shopping centres and hotels. You may sometimes need to ask for the password.What's more, many venues offer free WiFi in public spaces like parks or squares.Remember that these connections have a maximum speed limit, so they're mainly useful for finding specific information.

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How do I send a letter, fax or telegram?

You can send a letter from anywhere in Spain. To do so, you’ll have to buy stamps at establishments that sell tobacco, called "Estancos" , or at Post Offices.

To send a letter or postcard, you will need to put it in a letterbox. You’ll find these on the street, at stations or at airports. If your accommodation has a concierge service, you may be able to leave it with them to send it for you.

If you want to send a package, transfer money or send a telegram, you’ll have to go to a Post Office. These offices also provide fax and bureaufax services. You can also send a fax from most hotels.

The Correos website has complete information on these types of deliveries.

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How do I call to and from Spain?

If you wish to make a call to Spain from abroad, you should dial +34 (the code for Spain) followed by the telephone number (9 digits).

If you want to call another country from Spain, then dial 00 followed by the country code and the telephone number. You can make calls from phone boxes. These work with coins or cards available from “estancos” (licensed outlets for tobacco/stamps).

If you wish to make national calls within Spain, just dial the number without the prefix. This number should have 9 digits, regardless of whether it is a landline or mobile.

To use your mobile in Spain you should be aware that coverage here uses GSM technology, meaning that it is incompatible with some countries such as the USA or Japan. In this case you will need a tri-band mobile in order to call. If your technology is compatible and your mobile phone account was contracted in the European Union, your normal rate will apply in Spain (you may need to activate the roaming service through your operator). If your technology is compatible and your mobile phone account was contracted outside the European Union, each call will incur an additional cost on top of your normal rate and varies with each operator.Two good options can be either to purchase a prepaid SIM card with minutes for calls from a mobile phone or to purchase separate calling cards that you can use from any phone.

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