People waiting at the airport

COVID-19: measures to ensure tourists’ safety

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BEFORE YOU TRAVEL

Spain is now a safe destination thanks to its strict measures to control the worldwide healthcare crisis. There are also many precautions in place to ensure everybody’s safety, including tracking infections, early detection of possible outbreaks, and containing localised cases.

Main measures in tourist services

All tourist services are applying safety protocols based on guidelines created by the Ministry of Health, working together with public and private tourism organisations. See the section “During your trip” for more details on the main measures and recommendations in the different tourist services. Source: Ministry of Industry, Trade and Tourism (Guides for reducing the spread of coronavirus SARS-CoV-2 in the tourism sector)

Tourist with face mask in Santiago de Compostela Cathedral

Where can I travel to Spain from?

You can travel to Spain if you are travelling from the European Union, from a country in the Schengen area, or from another country which has a reciprocal agreement with Spain for accepting travellers. These are Australia, China, South Korea, Japan, New Zealand, Rwanda, Singapore, Thailand and Uruguay. In all cases, a negative PCR test carried out within 72 hours prior to your arrival in Spain is mandatory if you are travelling from a high risk country or area. Certain countries have established restrictions or quarantine periods on people arriving from Spain. We recommend always checking the requirements and recommendations of your destination country. You can also consult this map, provided by Ministry of Foreign Affairs (only available in Spanish).You must not travel to Spain if you show any symptoms relating to COVID-19, or suspect you have. Source: Official State Gazette (BOE)

Boy with mask looking at the sunset on La Concha beach, San Sebastian

Do I need to do any paperwork before travelling?

Yes. You must complete a health control form (HCF), which includes the need to provide a negative PCR test, carried out within 72 hours prior to arrival in Spain for all tourists travelling from a high risk country or area. The form must be completed and signed telematically before your arrival in Spain. You can access the form and sign it via the Spain Travel Health website or apps for Android or iOS devices. After you sign it you will receive a QR code which must be presented upon arrival in Spain (only valid in digital formats. However, for justifiable reasons it may be presented in paper format before embarking). Remember that you must fill in a separate form for each trip and each person. Also, all tourists travelling to the Canary Islands must present a negative PCR or antigen test taken no more than 72 hours earlier in order to stay in any accommodation establishment on the islands. These procedures are obligatory for any passenger arriving in Spain by air or sea. Source: BOE

COVID-19 test

Is there a health check when arriving in Spain?

Yes. All travellers arriving in Spain by air or sea will go through a health check. This check may include having their temperature taken, checking their documents, and a visual examination of the passenger’s state of health. In all cases, you must present the health control form (HCF) and a negative PCR test result carried out within 72 hours prior to arrival (in paper or digital format) could also be required, if you are travelling from a high risk country or area. If the health control form reveals any indication of possible symptoms of COVID-19, the traveller must undergo a diagnostic test in the airport upon arrival in Spain. Additionally, all tourist accommodation on the Canary Islands require tourists to present a negative PCR or antígen test taken in the last 72 hours. Source: BOE

DURING YOUR TRIP

Spain’s tourism industry is working to offer you a safe holiday. Here you can see important information to take into account during your stay in Spain and the main measures applied in tourist services.

Must I wear a mask or other protective equipment?

Yes. Everybody aged 6 or over must wear a mask in all public spaces and on public transport.Masks are the only compulsory protective equipment.

Can I travel around inside Spain?

Yes. Within Spain there is free movement, with occasional exceptions in specific places to ensure safety.  If you aren’t sure, you can ask the police or Civil Guard where you are, call the information helpline, or check on the links to each Autonomous Region under the question “What is the current situation in each area of Spain?”

Girl wearing a mask and getting on a bus

What measures apply in all tourist services?

All tourist services are working to ensure everyone’s safety, based on three essential principles: social distancing, hygiene, and responsible behaviour. Measures may be changed when necessary to respond to the local COVID-19 situation. Always follow the recommendations.See below for the main measures applied by tourist services in Spain to ensure safe tourism:

1. Intensification of cleaning routines using products proven to kill the virus, and disinfection of shared items such as pens, sales terminals, or keys after use. 2. Availability of sanitiser gel and solution in tourism businesses and services for regular cleaning of hands and surfaces. 3. Provision of resources to facilitate social distancing of at least 1.5 metres (marks to show distances, recommended routes through enclosed spaces, protective barriers, restricting the number of people entering at the same time, etc) 4. Reduced capacity in enclosed spaces, pavement cafés, tourist attractions and cultural activities. 5. Reduced opening hours in nightlife establishments. 6. Prioritisation of the use of disposable or individual items. 7. Encouraging payments by card or electronic methods.  8. Increased use of online management methods.

In general, there will be restrictions on people circulating at night from 11 pm to 6 am, although there may be a one-hour difference in these times according to the Autonomous Region, and this measure does not apply in the Canary Islands. Smoking is also prohibited in the street or in outdoor areas if a minimum distance of two metres cannot be maintained.

Next, you can see additional measures which are applied in some tourist services:

Accommodation

As well as the general measures indicated above, you may encounter:• Limited occupancy in reception areas and common areas.• Restriction on valet parking or ironing services.• Changes to restaurant services, with the use of self-service single-use products, disposable table linens, or individual servings in buffets.• There may be temporary limitations on the number of diners per table.• The use of disinfectant mats is recommended at the entrances and exits of the space.

Safety measures in tourist accommodation

Restaurants

As well as the general measures: • Opening hours may be limited and all restaurant services may sometimes be cancelled, except for home delivery and take-away services.  • Protection of products displayed on the counter.  • Use of digital menus or lists of services. • Use of self-service single-use products (napkins, toothpicks, cruets, etc) and disposable table linens. • Social distancing of 1.5 metres at the bar, and tables at least 1.5 metres apart. • In general, a maximum of 10 diners are allowed per table. Stricter limits may be enforced as necessary. • Booking in advance is recommended.  • Smoking is prohibited in the street or in outdoor areas if a minimum distance of two metres cannot be maintained.

Restaurant with safety measures

Museums, sights and tours

As well as the general measures: • Routes designed to facilitate social distancing.  • Encouraging the use of outdoor spaces. • The use of digital or individual leaflets and maps.  • Restrictions in interactive installations or services to enrich the visitor experience (touchscreens, audioguides, virtual reality, etc.). • Visitors will be registered and asked to sign an affidavit stating that they are aware of and accept the health and hygiene measures. 

Sightseeing on a Segway in Madrid

Tourist Offices and tourist guides

As well as the general measures:• The people providing information can only attend to one person at a time. • The self-service areas for leaflets and maps will be eliminated and the use of digital versions will be prioritised.• Restrictions in interactive installations or services to enrich the visitor experience (touchscreens, audioguides, virtual reality, etc.).• Manual user satisfaction questionnaires will not be used.• Tours must follow one-way routes to avoid groups coming into contact with each other.

Nightlife

• All discotheques and dance halls are closed. • Opening hours may be limited for bar and restaurants. • Social distancing of 1.5 metres at the bar, and tables at least 1.5 metres apart. • A maximum of 10 diners per table. • Smoking is prohibited in the street or in outdoor areas if a minimum distance of two metres cannot be maintained. • Drinking alcoholic beverages in the street is totally prohibited.

Leisure and amusement parks

As well as the general measures:• Limited occupancy in attractions and shows• Installation of hand disinfecting stations in strategic locations.• Hand-operated drinking fountains will be closed.

Beaches

Most beaches are public spaces with free access, but depending on their occupancy levels, local governments may apply measures to ensure social distancing. These may include:• Limited occupancy and division of spaces.• Installation of one-way access routes.• Online and phone booking required.• Hand-operated taps and showers will be closed.• Increased social distancing to at least two metres in windy conditions. 

COVID-19 protection measures on beaches

The use of masks on the beach is still advisable. In some regions, including Andalusia, the Canary Islands, and Galicia, masks are compulsory on the beach for some situations. We recommend asking the tourist information office at your destination about restrictions, or calling the information helpline of the region.

Protected natural spaces

As well as the general measures:• Time limits on the use of visitor centres or viewing points.• More intensive and frequent cleaning and disinfection of semi-enclosed spaces and of equipment loaned to visitors (binoculars, zoom lenses, walking sticks, etc.)• Restrictions in services to enrich the visitor experience (touchscreens, audioguides, virtual reality, etc.).• Guides or centre staff must attend to individuals or family units.

Active tourism and ecotourism

As well as the general measures:• The companies organising the activities will coordinate their planning in each area to ensure compliance with hygiene and healthcare measures and social distancing.• Users must be informed of the measures to be followed.

Tourists using masks in natural surroundings

Recreational sailing facilities

As well as the general measures:• Access to enclosures, berths and boats will be staggered.• Rental boats will be disinfected before delivery. • Online registration will be used.

Public transport

Masks are compulsory on all public transport.Trains:• Measures to facilitate social distancing.• Enhanced hygiene with regular disinfection.• Replacement of head rest covers on all seats after each journey, and increased ventilation in carriages.Buses and coaches:• Cleaning and disinfection routines. • Possible limitations on occupancy in vehicles and premises.• Travellers may not change seats after the journey has started.Hired vehicle with driver seating up to nine people:  • Passengers may always take the row of seats behind the driver.

Above: a couple walking in a marina in Punta Umbría, Huelva ©Agsaz. Below: safety measures on public transport

Airports

As well as the general measures:• Only people with a boarding pass may enter the airport (or people accompanying them if they have a justified need for assistance)• On arrival in Spain you will have to present your signed health control form (see more information in the section “Before your trip”)• Frequent cleaning and disinfection of transit spaces, and use of disinfectant mats.• Drinking fountains may only be used to fill recipients or glasses.• Most airlines have restricted the amount of cabin baggage allowed.

Tourist with mask in an airport

Tourist transport

As well as the general measures:• Staggered access and limited occupancy in tourist coaches, buses and minibuses,• Travellers may not change seats after the journey has started.• Rental cars will be left for longer periods between customers. Disposable hygiene caps will be provided with rental motorbikes. • Users must be informed of the measures to be followed.

Driver with mask and gloves

These measures correspond to the “Guides for reducing the spread of coronavirus SARS-CoV-2 in the tourism sector”. They have been validated by the Ministry of Health and will be reference documents for the creation of standards and protocols at the worldwide level. Sources: BOE, RENFE, AENA, Ministry of Health (Procedures and measures to prevent and monitor infection), Ministry of Transport, Mobility and Urban Agenda, Ministry of Industry, Trade and Tourism (Guides to reduce the spread of coronavirus in the tourism industry).

What is the current situation in each area of Spain?

Get first-hand information from each area. All you have to do is select the region you're travelling to on the map and you’ll be taken to the region's website for citizen information. You can also ask the tourist information office at your destination about restrictions, or call the information helpline of the region.

REGION OF MURCIA PRINCIPALITY OF ASTURIAS BASQUE COUNTRY MELILLA BALEARIC ISLANDS GALICIA EXTREMADURA NAVARRE CEUTA CATALONIA CASTILE-LEON CASTILE-LA MANCHA CANTABRIA ARAGON CANARY ISLANDS ANDALUSIA MADRID REGION REGION OF VALENCIA LA RIOJA
Personal hygiene to prevent COVID-19

What measures can I take at a personal level?

The most important measure is to behave responsibly and follow all obligations and recommendations. We also recommend limiting your contacts as much as possible, restricting them to the same people, and avoiding gatherings of more than 10 people.You can also do a few simple things in your daily routine which will make a big contribution to protecting everybody’s health:• Wash your hands often, with soap and water, for around 40 seconds.• Cough or sneeze into the crook of your elbow, covering your mouth and nose.• Avoid touching your eyes, nose, and mouth, and avoid handling your mask unnecessarily.• Use disposable tissues and throw them away after a single use, in a bin or wastepaper basket.• If you start having symptoms of the virus, avoid physical contact with other people, and inform the local healthcare authorities immediately via the information helpline of the region where you are.• Always remember the need for social distancing and avoid shaking hands, hugs or kisses when greeting others.We recommend checking the situation at your holiday destination fairly often so you can react if anything unusual happens.  

What should I do if I suspect I have COVID-19 symptoms, or if I’ve been in contact with someone infected?

First, avoid all physical contact with other people. Next, inform the local healthcare authorities immediately via the information helpline of the region where you are. You can see the steps to follow and the symptoms to look out for at these links. - Cómo actuar en caso de tener síntomas de COVID-19 (Spanish). - What to do if you have COVID-19 symptoms and isolation recommendations (English, French, Arabic, Romanian, and Chinese).

Screen of a COVID-19 information app

Will I get medical assistance if I am suspected of having COVID-19?

Yes. In Spain, emergency healthcare is guaranteed in all cases, and is provided in hospitals and in some health centres. You can find more information in our healthcare section. If the healthcare authorities suspect you may be infected, they may require you to take a test, and to undergo a period of quarantine is the test is positive.

AFTER YOUR TRIP

Useful information when you end your visit and leave Spain.

Do I need to do any paperwork before travelling?

If you are travelling by plane, you must get your boarding pass online before going to the airport, because you will have to present it to be allowed in.We recommend arriving earlier than usual at the airport, because the security checks and check-in process may be slower than usual.

Your destination country will probably ask you for a record of your flight. We recommend checking the healthcare and documentation requirements of the country you are travelling to.

What safety and security measures will I encounter as I leave Spain?

Spain’s airports and ports follow the same hygiene measures and social distancing requirements: availability of disinfectant solution; signs indicating the correct distance between people; one-way routes and limited capacity spaces; staggered access; disinfectant mats; preferred payment by card or electronic devices; drinking fountains to be used only to fill recipients or glasses; and frequent cleaning and disinfection of transit spaces. Also, most airlines have restricted the amount of cabin baggage allowed. You will have to show your boarding pass when entering the airport, as people who are not travelling are not allowed in.   Source: AENA

Girl wearing a mask and getting onto a plane