SPESIFIKKE KONKURRANSEVILKÅR  

1. Deltakere må melde seg på nettsiden for å delta. Deltakere som melder seg på med ukorrekte opplysninger, er ikke kvalifisert til å vinne i konkurransen.
2. Kampanjen starter den 28. mars 2023.
3. Kun personer som har fylt 18 år kan delta. Kampanjen er rettet mot det norske publikum. Medarbeidere i Spanias Turistkontor og deres familiemedlemmer kan ikke delta i konkurransen.
4. Juryen har rett til, uten varsel, å diskvalifisere og utelukke deltakere, som mistenkes for svindel, eller som bidrar til å fremme andre forsøk på å manipulere konkurransen.
5. Deltakerne aksepterer å motta markedsføring fra Spanias Turistkontor. Markedsføringen er gratis, og man kan melde seg av nyhetsbrevet når som helst.
6. Deltakelse i konkurransen er uten omkostninger, utenom vanlige internettkostnader.
7. Deltakerne må lese og akseptere nettsidens regler og vilkår for å kunne delta i konkurransen. Ved deltakelse anses regler og vilkår for å være lest og akseptert.
8. Premieopplysninger
• Premien har en verdi på 28.000 kr.
• Premien består av flybilletter tur/retur for 2 personer fra Norge til Murcia-regionen.
• 4 netter på hotell (for 2 personer (4 stjerners hotell), inkludert frokost.
• Leiebil i løpet av oppholdet (4 dager)
• 2 billetter en båttur langs Mar Menor ved solnedgang, inkludert smaking av lokale viner og delikatesser.
• Oppholdet og opplevelsene på Costa del Sol er gitt av Instituto de Turismo de la Región de Murcia (Turistrådet i Murcia-regionen).
• Premien må benyttes i sin helhet innen 31. desember 2023, og er gyldig i dette tidsrommet, med unntak av perioden 15.juni – 15. september. Vinneren og reisefølget må gi beskjed senest 1 måned før avreise når de ønsker å benytte seg av premien. Dette ønsket vil bli innvilget, forutsatt tilgjengelighet.
• Premien kan ikke overføres eller byttes i kontanter. Eventuell gevinstskatt betales av vinneren.
9. Vinneren vil bli kontaktet via e-post  innen én uke etter av kampanjen er avsluttet. Når vinneren har bekreftet mottatt e-post, vil Spanias Turistkontor publisere en post med vinnerens navn på sin Facebook-side (spain.info.no). Vi gjør oppmerksom på at dersom vinneren ikke svarer på vår e-post innen en (1) uke, må vi kåre en ny vinner.
10. Bildemateriell brukt i denne kampanjen tilhører Instituto de Turismo de la Región de Murcia.

    GENERAL TERMS OF THE PROMOTION 

1. DEFINITIONS

Customer Service: The organiser's Social Networks do not constitute open channels for enquiries or complaints about the competition or the organiser. Complaints or enquiries should be directed to the telephone number specified in the Specific Conditions of the competition or directed to the following email rrssturismo@minetad.es. Legal Terms: Means the present general terms and conditions, for which the Promotion is governed. Specific Conditions: Means the specific conditions for which the Promotion is governed. Promotion: Means the promotion or competition organised by the SPANISH INSTITUTE OF TOURISM - Turespaña, registered at Poeta Joan Maragall Street, 41 - 28020 (Madrid) (hereinafter, referred to as the "Organiser"), under the terms and conditions described in these legal terms and in the Specific Conditions in relation to the promotion and marketing of Spain as a travel destination. Social Networks: Means the public and official social media profiles of the Organiser on Facebook. Territory: Means the geographical scope of the Promotion or competition as specified in the Specific Conditions of the Promotion. Participants who do not reside in this geographical area will automatically be disqualified.

2. PURPOSE OF THE PROMOTION

The purpose of the Promotion is a promotional action that is intended to promote the value of Spain as a tourism destination, targeted at Participants who meet the conditions and requirements established in the Legal Terms and the Specific Conditions related to the Prize.

3. PERIOD OF VALIDITY

The Period of Validity of the Promotion including the period during which contestants can participate, is detailed in the Specific Conditions of the Promotion (hereinafter, the "Validity Period"). 

4. PRIZE

The prize that the winner will has a right to is detailed in the Specific Conditions (hereinafter, in the "Prize"). The Prize connected to the promotion will display all the fiscal characteristics as detailed in the Legal Terms and/or Specific Conditions. 

5. MECHANICS OF PARTICIPATION

In order to enter the Promotion/ competition and qualify for one of the Prize as described in the Specific Conditions of these Legal Terms, Participants must:

• (i) Access the Promotion during the Promotion Validity Period
• (ii) Accept the Legal Terms and the Specific Conditions of the Promotion, selecting the box "I accept the Terms and Conditions" in the Promotion.
• (iii) Comply with the remaining conditions established in these Legal Terms and in the Specific Conditions of the Promotion.
1. Content Publication

"Content" means text regarding the specific Promotion. Once the registration is complete, Participants must publish the Content requested by the Organiser in the designated time frame outlined, in accordance with the provisions of these Legal Terms and the Specific Conditions of the Promotion. The Content published by each Participant must meet the following eligibility criteria (hereinafter, "Eligibility Criteria"):

- Text must comply with the guidelines indicated by the Organiser.

- Content must be the original creation of the Participant and must not infringe the rights of third parties or display content that may be considered offensive or defamatory.

- Uploaded content must not be contrary, belittling or disruptive, against the fundamental rights and public freedoms recognised constitutionally or in the applicable terms and legislation.

- It must not include or evoke the image, opinions/ words and/or names of third parties or other people, other than those of the Participant.

- It must be suitable for the general public and not violate the law, moral justice or public order.

- It must not contain any words or images that, under the Organiser's criteria, may be discriminatory on the basis of sex, race, religion, beliefs, age or condition, or offensive, sexually explicit, inadequate or generally inappropriate.

- It must not be false, ambiguous, inaccurate, exaggerated or extemporaneous, in a way that induces or may lead to error on its purpose or on the intentions or purposes of the communicator.

- It must not infringe intellectual or industrial property rights belonging to third parties, without the Participant having previously obtained the necessary authorisation from the holders.

- It must not undermine in any way the credit of TURESPAÑA or of third parties.

- It should not constitute, in its case, illicit, deceptive and / or disloyal advertising and, in general, it should not be constitutive of unfair competition;

 - It must not display any total or partial nudity or erotic/ inappropriate content

- For security reasons, it must not include or reveal personal data of the Participant, for example, their name, phone number, email address, etc.

- It must not cause difficulties in the normal operation of the Promotion. Turespaña will automatically reject Content whereby the composition and / or size exceeds the limitations imposed by the Organiser. Content that does not meet the Eligibility Criteria or the conditions outlined in these Legal Terms and/ or the Specific Conditions of the Promotion will be considered invalid, and the Participant will be automatically disqualified – also eliminating the right to entitlement of specific prize.

6. SELECTION OF WINNER

The selection of the winner will be by a raffle.

7. ANNOUNCEMENT AND ACCEPTANCE OF PRIZE

Following the Validity Period of the Promotion, the Organiser will contact the winning Participant via the forms of communication stated in the Specific Conditions. Following on from this, the Participant should respond to the Organiser following specific instructions to be able to redeem the Prize, having completed all requirements stated in the Specific Conditions. If the winning Participant does not accept the Prize, if he does not meet the present Legal Terms and/or Specific Conditions or if he cannot be located, the Organiser will be able to declare the prize unclaimed and award it to the runner-up who would then proceed with the acceptance on the conditions as outlined in the previous paragraph. If the runner-up fails to accept the Prize, meet the present Legal Terms and/or Specific Conditions or cannot be located, the Organiser will award the prize to the next runner-up and so on, until the list of runner-up Participants is exhausted. In the event that this list is exhausted, the Organiser reserves the right to declare the prize abandoned. Once the Prize has been accepted by the winning Participant, the Organiser will post the name of said winner on the Facebook´s Organiser.  

8. PRIZE GIVING

The Organiser will send the winning Participant his/her prize by the most convenient means and to the agreed address, given that the address resides within the Territory.  The shipment will be sent to the winning Participant free of charge. The identity of the winning Participant can be verified via the use of official documents (I.D Card, Passport, Driving License, etc.).  If the winning Participant cannot verify his/her identity during the acceptance, awarding or delivery of the prize, he/she may lose the right to accept it. Once the Prize has been delivered, the Organiser will not be responsible in any way for the individual winners’ use of said Prize and, without affecting their rights as consumers and/ or associated T&Cs of the Prize, does not assume any responsibility for any damage and/ or harm affecting the Participant and/ or third parties. The Prize outlined in the present Promotion is subject to these Legal Terms and the Specific Conditions, and in no case will it be possible to replace it or exchange it for equivalent cash and/or monetary value. The Prize will not be subject to change, alteration or compensation at the request of the Participant, however, the Organiser reserves the right to modify the prize by offering an alternative prize of equal or superior value in the case of any just cause. If a Participant rejects the Prize, no alternative Prize will be offered. The Prize will be non-transferable. The sale or commercialisation of the Prize specific to the Promotion is prohibited.  

9. CONDITIONS OF PARTICIPATION

Participation in the promotion is free-of-charge and will be valid exclusively to residents or persons residing in the specified geographical Territory. Additionally, it will be a fundamental requirement that the Participant is of legal age in order to participate. The Organiser reserves the right to request a valid and current official document in which the Participant’s age (e.g. DNI or Passport) is verified. Persons who have taken part in the organisation of the Promotion including, but not limited to, employees of Turespaña companies, agencies involved in the promotion, suppliers and/or direct or indirect collaborators (nor their relatives, ascendants, descendants, spouses or de facto partners) may not take part in the Promotion. The Organiser reserves the right to verify the eligibility of all Participants during and/or after the Promotion has ended. To participate, users should have access to the internet and a valid Facebook account (given the mechanism for participating in the Promotion). Only one registration and Participant per Facebook account will be authorised, taken to be the personal user of said account. The acceptance of these Legal Terms, Specific Conditions, Conditions of Use of the Turespaña Application and of the respective Social Networks, is absolutely necessary for participation in the Promotion and consequently, to win the Prize. Participants must take into account that the Promotion is neither associated, governed, endorsed, nor sponsored in any way by the Social Networks Facebook. The Participants will therefore have no connection with said Social Network and this platforms is exempt from any responsibility on behalf of the Participants in the Promotion. Compliance with the Legal Terms, Specific Conditions, Terms of Use and the respective Social Network by the Participants in the Promotion may be verified by any technical means available. The Organiser reserves the right to carry out any verification it deems necessary. Breach by any Participant of these Legal Terms, Specific Conditions, Conditions of Use and of the respective Social Network will mean the automatic dismissal of said Participant. In the same way, any false declaration, fraud, indications of false identity or address, or infringement of third-parties rights, will cause the immediate disqualification of the Participant and the obligation to return the Prize if it has already been delivered. Participants that violate these Legal Terms and/or the Specific Conditions of the Promotion are not eligible to take part in said Promotion. The Organiser reserves the right to disqualify, in its sole discretion, any Participant that (i) tampers with, or attempts to tamper with the Turespaña Promotion; (ii) violates any of the terms and conditions of these Legal Terms and/or the Specific Conditions of the Promotion, and/or (iii) abuses, threatens or harasses any other Participants or third parties. The Organiser may take any necessary actions to resolve disputes or conflicts that may arise during the promotion, provided that they are fair and do not unduly harm the Participants.  

10. RESPONSIBILITY OF THE ORGANISER

Without limiting in any way the recognised consumer rights of the Participant(s), the Organiser denies any responsibility for the loss, delay or interruption of any participation in the Promotion. Any temporary lack of availability or continuity in the functioning, problems in transmission, loss of information, fraud, damage to telecommunications networks, software faults, failure of access or communication. Nor does the Organiser take responsibility for any response or alteration problems of the Promotion due to a technical difficulty or any other issue beyond its control, or that are attributable to network operators, intermediary service providers or other third parties. The Participant accepts that the Organiser may postpone, shorten, extend, modify, cancel or suspend the Promotion in situations beyond their control, and will notify Participants of the circumstances. The Participants of the current Promotion absolve the Organiser, in the broadest way permitted by law without violating consumer rights, of any type of responsibility, sanction, or civil, commercial, criminal or administrative claim, including indemnities and/or legal costs of any nature, including attorney fees of any kind, and/ other legal expenses incurred. The Organiser will not be responsible for the negligent or illicit use of the Prize by the Participants, without violating their consumer’s rights. The Organiser is not responsible for and will in no way supervise the contents or the comments made by users in the Promotion. Nevertheless, the Organiser reserves the right to not publish or remove Content that: (i) is defamatory, derogatory, false, misleading, unfounded or unproven; insulting, threatening or rude, obscene, sexually explicit, racist, provocative, sexist, homophobic or discriminatory or objectionable/reprehensible for any other reason. This includes words that include asterisks to replace some of the letters; (ii) Is not deemed related to the theme of the Turespaña Promotion and website and/or the discussions held therein; (iii) Includes contact information and/or personal data, such as telephone numbers, postal or e-mail addresses, bank details, etc.; (iv) Promotes products or services for profit and / or other commercial purposes; (v) Can be considered to represent the use of electronic messaging systems to send unsolicited messages indiscriminately (spam); (vi) Is illegal or encourages illegal activities or does not comply with the legislation outlined in the application; (vii) Directly or indirectly infringes on the rights of third parties, including the violation of industrial and intellectual property rights, sharing knowledge of insider trading, or slander; (viii) Attempts to impersonate ; (ix) Includes links to other websites and/or has a username whose content violates these Legal Terms; and/or (x) includes offensive comments about the Organiser.  The Organiser reserves the right to eliminate Content, as well as block user profiles from accessing the Promotion and, where appropriate, take direct or indirect legal action against those responsible for said Content.

11. ASSISTANCE TO PARTICIPANT

For any issues relating to the Promotion, the Participant can contact the indicated Customer Service contacts.

12. INTELLECTUAL, INDUSTRIAL AND IMAGE PROPERTY RIGHTS

All Participants in the Promotion grant the Organiser unrestricted rights to the Content, (in its entirety or in part), free or fee-based, for the maximum period applicable in conformity with the Legal Terms, including sub-licensing and/or usage by third parties. This includes by way of example, the rights of replication, distribution, public communication, availability and transformation.  This includes the rights to the Participants’ image – including names/ sound, for subsequent usage in any format (including but not limited to audiovisual, print, sound and/or for usage via digital media formats, television, books and catalogues, Internet, social networks, computer applications and/or databases) in conjunction with the Promotion. Upon accepting the Prize, each of the winners grants the Organiser the Contents’ intellectual, industrial and image ownership rights, including their name and/or audiovisual/ sound, for the incorporation thereof to any national or international commercial or promotional activities conducted by the Organiser, in any form, media or platform (including print, radio, television, mobile telephone and Internet). The conditions outlined in this clause will be free of charge, and will not incur any additional compensation, other than that of the Prize awarded to the winning Participants. By entering in the Promotion, Participants confirm that the information given is original Content and complies with the Eligibility Criteria. The Organiser will not be responsible for the breach of any third-party rights made by the Participants as a result of their participation in the Promotion. 

13. DATA PROTECTION

The person responsible for processing the personal data of the Participants is the Tourism Institute of Spain - (TURESPAÑA) who will use the data for the following purposes: (i) managing the Participants in the Promotions (including competitions and games) conducted by the Organiser for the sole purpose of fulfilling the Promotion in accordance with Legal Terms. (ii) send those Participants who have opted to receive correspondence the relevant tourist information. (iii) create a profile for those Participants who have opted-in The personal details of the Participants will not be transferred to third parties unless under legal obligation. Details will only be accessed by the service providers of the Organiser who are located within the European Economic Area (EEA). Participants may at any point exercise their rights to access, rectify, delete or transfer their details by contacting the Organiser through the following email address cdatos@minetad.es If the Participants wish to obtain more information about the processing of their personal data, they must refer to Annex I of this Legal Document.

14. APPLICABLE LAW AND JURISDICTION

In those countries where the local law of the geographical Territory does not imperatively apply, Spanish common law will be applied to these Legal Terms. In the case that the applicable law permits, the participants explicitly waive any other jurisdiction that may correspond to them, expressly submitting to the courts and tribunals of the city of Madrid for any litigation or controversy that may arise from the interpretation and compliance with the Legal Terms.  

ANNEX I

PRIVACY POLICY

INDEX:

1. Identification and contact information of the person responsible for the handling of data
2. General information: description of the information contained in the privacy policy
3. Necessary and updated information
4. Exercising of rights
5. Detailed information about the usage of personal data
6. Security
7. Confidentiality

1. Identification and contact information of the person responsible for the handling of data

Tourism Institute of Spain - (TURESPAÑA), a company registered at Poeta Joan Maragall Street, 41 - 28020 (Madrid), with CIF [Q2829013H], and telephone 913 433 500 (hereinafter, the "Organiser") is responsible for the handling of personal data obtained through participation in promotions held by the Organiser. This clause provides information on the way in which the Organiser will use your data. In addition, this Privacy Policy is intended to provide information about the rights of Participants under the General Data Protection Regulations ("GDPR"). If you have any questions regarding the processing of personal data, contact the Organiser via cdatos@minetad.es The Organiser has a designated Data Protection Delegate, Mr. Francisco Javier Nozal Millán, attached to the Undersecretary, who can be contacted through the Ministry of Industry, Energy and Tourism, the Data Protection Delegate (DPD), including its autonomous bodies ascribed (OEPM, IRMC and TURESPAÑA). Contact information of the Delegate of Data Protection: Undersecretary of the Ministry of Energy, Tourism and Digital Agenda. Paseo de la Castellana 160. 28071. MADRID. Email address: dpd@minetad.es Right to claim before the Spanish Agency for Data Protection: Calle Jorge Juan, 6. 28001. MADRID.

2. General information: description of the information contained in the privacy policy.

In this privacy policy you will find a table identifying each of the different services offered by the Organiser. In these tables you will find details about:

• The reasons for which the Organiser handles your personal data.

• The Legal Terms that allow the processing of data by the Organiser for each of the purposes indicated.

• The possible communication of your data to third parties, as well as the possible reasons for such communication.

For these purposes, we inform you that we do not release your personal data to third parties unless there is a legal obligation (Public Treasury, Judges and Courts, Security Forces, OCU ...) or otherwise explicitly indicated in the table below. Those responsible for data handling at each company, may have access to your personal data. To request further details about the recipients of your personal data, please email cdatos@minetad.es indicating information of which specific data treatment recipients you would like details of.  

• In the event your data is transferred internationally.

To request further details about the recipients of your data and the guarantees taken by the Organiser to transfer data internationally, you may email rssturismo@minetad.es indicating information of which specific data treatment recipients you would like details of.  

• In the event that you have provided the data, we will store your personal data for the duration of the contract or throughout the period indicated in the table below. Your data will, subsequently, only be used for judicial, administrative or tax claims, for the terms determined by each regulation that results from the application.

3. Required information

Fields marked with an asterisk (*) must be completed. Any uncompleted documents may result in the rejection of providing the requested information. The claimant will have to provide correct information, the use of aliases or false names are prohibited, unless the document specifies the use of a username, nickname or alias.  It is essential to protect all reference numbers, password and access codes, which have either been created or provided. The claimant will be the only person responsible for the use, authorised or not, of their personal account. As such, claimants should not compromise their personal information and not leave it at the disposal of a third party and must report any loss or theft. Any amendments made to personal data will have to be emailed as soon as possible to the Organiser on cdatos@minetad.esin, to ensure the information is kept up-to-date and is accurate.  By selecting the “Accept” or “Register” buttons, you are declaring that the information and data provided is updated and truthful.

4. Exercising your rights

You maintain the right at any given time to exercise the following: 

1. The right to access your personal data, to know when it is being used and to know what it is being used for;
2. The right to amend inaccurate personal data;
3. The right to delete your personal data, when possible;
4. The right to request that usage of your personal data be restricted when the accuracy, legality, or the need to use the data is suspicious. In which case, we can store restricted data to allow you to exercise or defend a legal claim;
5. The right to deny the use of personal data, when the legal basis that allows us to use your data specified in the table included in paragraph 5 refers to the legitimate interest. The Organiser will stop using your data unless you have a compelling reason to exercise a legal claim.
6. The right to the transfer of your data, in line with the Legal Terms specified in the table (section 5) referring to the usage of your personal data.
7. The right to revoke the consent granted to the Organiser to use your data.

You reserve the right to exercise your rights freely at any given moment by sending an email to cdatos@minetad.es indicating the right that you would like to exercise and your identification details. In the case that you believe an infraction of the legislation on data protection regarding the use of your personal data has been committed, you also have the right to send a claim to the Spanish Agency for Data Protection.   5.Detailed information about the use of personal data    

Purposes of the use of data	Legislation	Recipients	International tranfers	Storage period
Management of the contractual relationship that exists with the Participant (you) including: -Managing your participation in competitions, games and offers, including taking into account your comments and suggestions; -Send you products or prizes in the event that you win;  -Handle any dispute that may result from your participation; - Contact you if you win.	Management of the contractual relationship with you: your participation in competitions and promotions issued by the Organiser	Personal data will not be shared with a third party other than in the event of legal obligations. Service providers with access to your personal data: ·         Third parties delivering a product. Such as postal services. ·         Third parties providing IT services such as online platform providers, services storing, maintaining and supporting our databases, as well as our software and apps, which may contain your personal data. ·         Third parties that provide digital services such as social media, ratings and reviews, CRM, web analysis and search engines, curation tools for user generated content. ·         Advertising agencies, marketing agencies, digital mediums, and social media platforms used for promotional purposes, marketing and campaigns used to analyse efficiency and to manage your queries.	Your personal data will not be transferred internationally	Until the end of the promotion in which you are participating.
Sending tourism information	Your consent	Personal data will not be shared with a third party other than in the event of legal obligations. Service providers with access to your personal data: ·         Third parties delivering a product. Such as postal services. ·         Third parties providing IT services such as online platform providers, storage providers, maintenance, support or database services, as well as software and apps, which may contain your personal data. ·         Third parties that provide digital services such as social media, ratings and reviews, CRM, web analysis and search engines, curation tools for user generated content. Advertising agencies, marketing agencies, digital mediums, and social media platforms used for promotional purposes or to efficiency analyse and manage your queries.	Your personal data will not be transferred internationally	Until you leave.
Creating profiles including: -Improving our websites / apps -Complete your profile -Monitoring and improving our apps and our devices	Legal interests of the Organiser To help us further understand your needs and expectations and, consequently improve our services, products and brands.	Personal data will not be shared with a third party other than in the event of legal obligations. Service providers with access to your personal data: ·         Third parties delivering a product. Such as postal services. ·         Third parties providing IT services such as online platform providers, storage providers, maintenance, support or database services, as well as software and apps, which may contain your personal data. ·         Third parties that provide digital services such as social media, ratings and reviews, CRM, web analysis and search engines, curation tools for user generated content. ·         Advertising agencies, marketing agencies, digital mediums, and social media Platforms used for promotional purposes, marketing and campaigns used to analyse efficiency and to manage your queries.	Your personal data will not be transferred internationally	Until you oppose or until the Organiser has been inactive for two years.

 

6. Security

The Organiser has applied and supports the security regulations required by the GDPR (General Data Protection Regulation) in order to protect personal data in the face of accidental loss or access, treatment and/or unauthorised disclosures, taking into account the technology, the nature of the stored data and the associated risks to which they are exposed. Nevertheless, the exchange of information on the internet is not completely secure; as such, and even though regulation is in place to protect user data, we cannot guarantee complete security when data is being transferred to our platform. As such, all information is provided at your own risk and peril. Once your data is received, the Organiser will use rigorous security measures to protect your data and prevent unauthorised access.  

7. Confidentiality

Personal data that we can collect via our platform, or via the various communications we have with you, will be used in confidence, and we commit to keeping the data secure in accordance with the regulations of the relevant legislation.