Miscellaneous

What is the procedure to lodge a complaint for a tourist service?

During your stay in Spain, you have the right to receive quality services that correspond to what travel companies advertise. If you do not, you have the right to lodge a complaint.
The law dictates that all commercial establishments must have complaint forms at the disposal of the client, announced by a clearly posted sign.
Such complaints can be made at the establishment itself, at tourist information offices, and at Public Administration offices (Local, Autonomous, and National).
If your complaint is proven to be truthful, the Public Administration will fine the establishment, or tourist service in question.

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Is tap water safe to drink?

In Spain, drinking water is guaranteed everywhere in the country. Nonetheless, in some areas of the Mediterranean coast and islands it is more common to drink bottled water.

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Which system of weights and measures is used in Spain?

Spain uses the Metric (Decimal) System, with seven basic units of measurement, known as the International System of Units (SI), which is valid throughout the European Union. The system governs all units of weight, measurement and distance (metre, kilogram, second, litre, ton…).

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What is the electrical voltage in Spain?

Voltage in Spain is 220 AC, 50 Hz. Plugs are two pin.

Can I use my Television set in Spain?
The Spanish Television systems are Norma G for black;  white and Pal for colour. British sets are not suitable. Further information should be sought from the technical department of the manufacturer.
 

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